IstiZada Director of Agency Operations Job Description

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Job Description


We help international companies do world-class marketing to Arabs


IstiZada is a team of performance-focused digital marketing experts that help international companies attract Arab customers and clients.


Launched in 2012, IstiZada helps clients outside of the Middle East reach Arabs in lucrative markets like the GCC, both Arabic and English. Our main aim is to get our clients measurable results in the Arab world that lead to more revenue for their companies. Notable areas of expertise include: SEO, PPC Advertising, Social Media Advertising, and Arabic localization.


Why work with IstiZada as our Director of Operations


  • Work with mostly European & American clients who appreciate and value your knowledge and expertise about Arabic speaking countries
  • Opportunity to work with large and small international companies in America, Europe, and Asia
  • Be valued for your insights and expertise
  • Speak English most of the time
  • Work from home
  • Work with International Team members around the world and in Egypt
  • American owned company
  • Great compensation
  • Freedom to lead the team in the way that get the best results (no micromanaging)
  • Bonus for achieving targets
  • Stability – IstiZada has been around since 2012 and we are still going strong
  • Education – continuing opportunities to grow you skillsets and take courses on company time


Who you are


You are comfortable as a leader and a team player, with a passion for operations. Your curiosity and results-driven nature impact every team you work with. You’re an integrator, known for turning vision in clear processes and operational excellence that teams can execute on to get results. You use data to make informed decisions. You love management and are eager to step into high impact work driving tangible business impact as we scale. You like working with and developing people. 


Highlights of what you’ll be doing working for IstiZada (Responsibilities)


  • Partner with the company president to translate strategy into actionable performance goals and metrics for measurement
  • Lead company meetings
  • Manage a team of Project Managers 
  • Help update and create new processes for the team
  • Forge strong relationships with our clients
  • Provide accurate and timely reports outlining the operational condition of the company.
  • Ensure effective and clear communication between team members
  • Step in to help when clients face a crisis or urgent situation 
  • Assist with new business development when needed
  • Hold daily 10 min huddle meetings with project managers
  • Have weekly one-on-one meetings with each project manager
  • Make sure team members are following our processes 
  • Help with interviewing new candidates in operations roles


Required Skills


  • 8+ years of digital marketing experience with at least 4 years of agency experience
  • Results driven
  • Strong Experience & Knowledge of SEO, PPC, and Social Media Advertising
  • Strong spoken and written English
  • Strong Arabic language skills
  • Proven ability to run teams independently or with minimal oversight.
  • A solid grasp of data analysis and performance metrics
  • Experience managing at least 6 direct reports
  • You are a process person.  You’ve built and implemented processes and have been adaptable along the way to ensure success
  • You love a fast-paced, dynamic organization. You are comfortable working with a fully remote team


Apply Below